Privacy Policy
1. Introduction
Welcome to Mias Hotel Al Madinah. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website.
2. Information We Collect
When you use our website, we may collect the following information:
Personal Information: Such as name, email address, phone number, and contact details when filling out forms or submitting inquiries.
Reservation Information: When you request accommodation or make a reservation at the hotel.
Technical Information: Such as IP address, browser type, device type, and pages visited.
Cookies: And similar tracking technologies to enhance the user experience.
3. How We Use the Information
We use the information we collect for the following purposes:
Responding to inquiries and customer service requests.
Processing reservation requests and hotel services.
Improving our website and services.
Sending promotional offers or service updates.
Maintaining website security and preventing fraud.
4. Cookies
Our website may use cookies to enhance your browsing experience. These cookies help us understand visitor traffic on the site and improve performance. You can disable cookies through your browser settings.
5. Information Sharing
Miyas Hotel Al Madinah does not sell, rent, or share users' personal information with third parties. Information may only be shared with trusted service providers who assist us in operating the website or providing services, provided that the information is kept confidential.
6. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, modification, or disclosure.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy policies or practices of those websites.
8. User Rights
You have the right to:
Request access to your personal data.
Request correction or deletion of information.
Unsubscribe from marketing communications.
Requests can be submitted by contacting us through the website.
9. Policy Changes
Mias Al Madina Hotel reserves the right to modify its Privacy Policy at any time. Updates will be posted on this page.
10.
This property does not accept third-party credit cards. The credit card used for booking must be presented at the front desk upon check-in.
This hotel reserves the right to cancel reservations that have not been confirmed after 6:00 PM on the day of arrival.
Please note that during the holy month of Ramadan, as well as on the Day of Arafah and Ashura, Suhoor (pre-dawn meal) will be served instead of breakfast, and Iftar (Ramadan breakfast) will be served instead of dinner.
Please inform Mias Al Madina Hotel of your expected arrival time in advance. You can use the Special Requests box when booking or contact the property directly using the contact details provided in your booking confirmation.
A prepayment via bank transfer is required to secure your reservation. The property will contact you after booking to provide bank transfer instructions.
A security deposit of SAR 500 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out, subject to a damage inspection of the property. The deposit will be refunded upon departure. The security deposit will be refunded in full in cash, subject to inspection of the accommodation.
License Number: 10006835
10. Contact Us
If you have any questions regarding our privacy policy, please contact us via our website:
Website: info@miasmedina.com